# Peace Ojukwu - Project Coordinator | Business Insight Analyst
Source: https://hello.cv/chiamakaojukwu
Lagos

## Links
- LinkedIn | https://www.linkedin.com/in/peace-ojukwu/
- GitHub | https://peaceojukwu.github.io/Peaceoj.github.io/

## About
Client-focused Project Coordinator and Business Insight Analyst with 2 years of experience driving project success and enhancing business performance through data-driven strategies. Expert in leveraging analytical tools and CRM systems to optimize client relationships, streamline operations, and deliver actionable insights. Proven ability to coordinate complex projects, improve data quality, and significantly boost customer engagement and operational efficiency.

## Work
### Client Service Analyst | BrandRegimensfs Ltd.
Managed end-to-end client service and project coordination, acting as a key liaison to ensure project delivery and client satisfaction for a leading marketing firm.
- Orchestrated client and internal team collaboration, ensuring project alignment with expectations and deadlines, which maintained a 95% client satisfaction and retention rate.
- Directed comprehensive project lifecycles, managing timelines, budgets, and deliverables across multiple departments to ensure seamless execution and on-time delivery.
- Cultivated strong client relationships by proactively managing accounts, resolving inquiries, and fulfilling requests, enhancing overall service quality.
- Performed in-depth sales analysis and project performance reviews, identifying key trends and proposing data-driven process improvements to optimize outcomes.
- Analyzed complex footfall data to identify actionable insights, driving a 12% improvement in customer engagement and store traffic.
### Data Analyst | Paramount Students
Executed comprehensive data analysis projects, from collection to visualization, to provide actionable insights and improve operational efficiency for a student-focused organization.
- Designed and maintained dynamic performance dashboards and reports using Power BI and Tableau, providing actionable insights that informed strategic decisions.
- Enhanced data quality by 20% through the implementation of rigorous filtering and cleaning processes, ensuring accuracy for analytical models.
- Collaborated cross-functionally to deploy data-driven initiatives, resulting in a quantifiable 10% boost in overall team performance.
- Managed the entire data analysis lifecycle, encompassing data collection, cleaning, interpretation, and compelling presentation of findings to diverse stakeholders.

## Education
### AltSchool Africa | Data Science
### University of Port Harcourt | Science Laboratory Technology
CGPA: 4.2 (Second Class Upper Division)

## Certificates
### Business Analytics
Coursera | 2024-03-31
### Google Data Analytics
Coursera | 2023-12-31
### ISO 9001:2015 Quality Management System (QMS)
Alison | 2022-04-30

## Skills
### Software & Productivity
- Microsoft Office Suite
- Excel
- Word
- Access
- PowerPoint
### Programming Languages
- Python
- SQL
- R Studio
### Analytics & BI Tools
- SPSS
- Google Sheets
- Power BI
- Tableau
- Enterprise Resource Planning (ERP) Platforms
### Data Analysis & Modeling
- Data Analysis and Interpretation
- Predictive Modeling
- Data Cleaning
- Data Quality Control
- Data Quality Assurance
- Competitor Analysis
- Market Research
- Analytical Thinking
- Critical Thinking
- Problem-Solving
- Decision-Making
### Project & Client Management
- Project Coordination
- Client Relationship Management (CRM)
- Time Management
- Team Collaboration
- Effective Communication
- Presentation Skills

## Source
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